Delivery & Return

Free delivery available on over ₹500rs. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

SafeMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (india and 1 more country only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

fully equipped equipment;
a receipt proving the fact of purchase in the SafeMart online store;
warranty card;
an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.

Do you deliver on public holidays?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors: The Seller offering the product.

Do you deliver to my postcode?

To find out if we deliver to your postcode, please enter your [postcode] in the delivery address field on our website. The system will automatically check if your location is within our delivery area and let you know if we can deliver there.

Is next-day delivery available on all orders?

Always verify if the product you want is eligible for next-day delivery and if your delivery address is within the service area.

Do I need to be there to sign for delivery?

Whether you need to be physically present to sign for a delivery depends on the shipping service and the package type; if a package is marked as "signature required," then yes, someone needs to be at the delivery address to sign for it; however, some services allow for alternative methods like leaving the package at a safe location or having a designated person sign on your behalf.