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Delivery & Return
Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.
Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors: The Seller offering the product.
To find out if we deliver to your postcode, please enter your [postcode] in the delivery address field on our website. The system will automatically check if your location is within our delivery area and let you know if we can deliver there.
Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.
Whether you need to be physically present to sign for a delivery depends on the shipping service and the package type; if a package is marked as "signature required," then yes, someone needs to be at the delivery address to sign for it; however, some services allow for alternative methods like leaving the package at a safe location or having a designated person sign on your behalf.
